John Poole brings over 20 years of experience in the telecommunication industry. As the former Regional Manager for Inacom, Poole was instrumental in opening Strategic Products and Services in 1988. Poole later acquired SPS from Inacom in divestiture and created an independent company. Under John’s leadership, SPS has expanded into one of Avaya’s largest Business Partners and the leading integration company for voice, data, and video solutions on a global level. Poole earned his Bachelor of Science, Physics from Eckerd College and his Master in Management Science from Massachusetts Institute of Technology.

Mike Taylor joined Strategic Products and Services in 1993 and is responsible for identifying key technologies and preparing SPS to sell, design, support and maintain them.

 

Taylor works extensively with SPS’ strategic partners, including Avaya, on product direction, pricing, marketing and demonstration to help facilitate SPS growth in the marketplace. SPS is regularly involved in product architecture development and beta programs to help SPS partners refine their product and solution offers. Recent product announcements around strategic partner architectures contained significant SPS content and influence.

 

Taylor assists enterprise customers with technology road mapping strategies and helps clients define the overall architecture within their unique environments. Taylor’s expertise includes large contact center applications, unified communications and converged voice and data implementation strategies. Taylor also manages the SPS internal IT infrastructure and pre-sales technical support groups.

 

Prior to joining SPS, Taylor held positions with Casio, Inc. and Rhyne Communications.

Jim Felicetti joined Strategic Products and Services in 2002 and has over 21 years of experience in the telecommunications and data networking industries. As Chief Operating Officer, Felicetti holds responsibility for the on-going operations and business plan performance for the entire SPS footprint. Felicetti has grown the SPS sales organization and customer supporting infrastructure to increase the SPS converged solution reach on a national basis. Prior to joining SPS, Felicetti held sales and executive leadership positions within AT&T, Lucent Technologies, Expanets and Avaya.

Vel Johnson brings over 24 years of experience in the telecommunications industry. Johnson has been with Strategic Products and Services since 2007 and is responsible for managing the SPS service business and inside customer support operations. Johnson has been instrumental in building strategic support offers and ongoing Lifecycle Services to encompass the growing customer needs on a national basis. Prior to joining the SPS team, Johnson held sales and executive leadership positions within AT&T, Lucent Technologies, Avaya, Expanets and Farmstead Telephone Group.

Jim Maynard brings more than 30 years of experience in technology sales and consulting.  Maynard manages the SPS sales organization that includes 13 offices throughout the Midwest, Northeast, Mid-Atlantic, and Southeastern United States. Under Maynard’s direction, the SPS sales organization is positioned to address the voice, data, video and ongoing support needs of clients globally. Prior to joining SPS, Maynard ran data sales organizations, directed the NJ Sales Branch for Lucent Technologies and has been in involved with the Professional Services software industry.

Ron Scavuzzo brings over 25 years of experience in the telecommunications industry. Ron joined Strategic Products and Services in 2003 and has played a key role in expanding the professional service offerings and convergence capabilities. Scavuzzo has been active in developing the company's technical and implementation support capabilities to support integrated solutions. Prior to joining SPS, Scavuzzo held various roles within Bell of PA, AT&T, Lucent Technologies, and Expanets. Scavuzzo received his BS in Marketing/Management from LaSalle University.