In August, 2005, the United States Congress passed the Energy Policy Act changing the dates of both the start and end of daylight saving time (DST). DST now starts three weeks earlier (2:00 A.M. on the second Sunday in March) and ends one week later (2:00 A.M. on the first Sunday in November) than in previous years.

The 2010 Daylight Savings Time Changes are March 14, 2010 and November 7, 2010.

As a valued SPS customer, we want to keep you informed about the effect this change will have on your communications equipment.  Many electronic devices, including computers, servers, telephony, and voice messaging equipment utilize a Daylight Savings Automated Time Change feature.  This automated feature is currently programmed for the former DST dates and will not recognize the changes required for the revised dates.

ACTION MAY BE REQUIRED

Businesses with server-based solutions, contact centers, time-of-day greetings, time-stamping, or support for multiple time-zone workers, will want to take action to avoid interruptions or mis-routing of calls.

Depending on the type of equipment you have installed, various patches may be available (or manual override) to change the time settings on your electronic devices.

As a courtesy to our customers, we are providing some helpful links to help you determine your appropriate course of action.