Parsippany, NJ – March 26, 2012 – Strategic Products and Services (SPS) is proud to announce the acquisition of Texas-based Jones Communications.
Jones Communications specializes in unified communications, data applications, wireless solutions, cabling and infrastructure. Jones’ experience, knowledge base, certifications and resources make them well positioned to support Nortel clients through strategic consulting and maintenance services. Known for their technical depth and commitment to customers, Jones Communications has been a strong presence in the Nortel ecosystem since 1985. Jones has maintained long-term relationships in healthcare, government markets and a number of commercial verticals.
SPS is a multi-vendor systems integrator specializing in the design, installation and support of converged communication solutions, contact center, advanced IP telephony, unified communications, network infrastructure, video, and mobility solutions. In addition to their Platinum certified Avaya Connect channel partner status, SPS holds prestigious certifications with Microsoft, Cisco, Extreme Networks and other key manufacturers that enable SPS to provide truly integrated solutions.
“Jones Communications is well known and respected by their customer base for possessing deep technical expertise and delivering excellent customer service,” said Jim Felicetti, SPS chief operating officer. “SPS has partnered with the Jones team on several strategic accounts requiring highly specialized Nortel skills and competencies. Our new relationship enables SPS to position Jones’ engineering capabilities and technical skill sets throughout our dedicated Nortel Practice and serve clients nationally.”
Avaya's purchase of Nortel Enterprise Solutions at the end of 2009 and the decision by certain providers to limit their maintenance offers has created uncertainty for Nortel PBX and Enterprise System users. SPS has a specialized Nortel Practice with sole focus on providing the latest news, support, technical updates and migration strategies to help Nortel users maximize their technology investments and leverage new applications based on their business needs. While SPS already has successfully utilized Jones’ resources to provide pre and post-sale services, this strategic investment demonstrates a continuing commitment to supporting Nortel clients.
As a multi-vendor systems integrator, Strategic Products and Services (SPS) has helped companies across the globe boost revenues, overcome business obstacles and gain an edge on the competition. With over 20 years of profitable growth and offices in nearly 30 North American cities, SPS designs, implements and supports technology solutions to help customers be more efficient and competitive in their markets. For a full partner listing, please visit www.spscom.com.
To support multi-nationals, SPS is a founding partner of the Intelligent Communications Alliance. The Alliance provides a consistent global approach to pricing, design, installation and support of Avaya and Avaya DevConnect Partner solutions. Alliance founding members serve over 9000 customers across more than 60 countries. As a specialized systems integrator, the Alliance holds over 336 Avaya certifications with expertise in IP telephony, contact center, messaging and unified communications.
For the past five consecutive years, SPS ranked in the top 300 of the VAR500, a listing of the largest information technology (IT) solution providers, integrators, and service companies in North America. Additionally, SPS has earned numerous awards and recognition from their strategic partners.
About Jones Communications
Founded in 1985, Jones Communications merged a wealth of experience and skill into a company that would earn a remarkable reputation as a top notch communications company. Using the combined strengths of founder, Jeffrey Jones, and his handpicked team of technicians, Jones Communications is committed to operating with a quality foundation of unwavering ethics and quality results.
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Theresa Goodreau, Director of Marketing