Today, I'm happy to turn the blog over to my colleague Sandra Thomson. Sandra is a member of the Financial Services team at Avaya focused on finding new ways to improve business processes and services for the financial services industry. In this post, Sandra discusses how to improve collections operations. Please leave comments and enjoy the post!

Are you using multi-channel technologies to improve your collections results?
By, Sandra Thomson

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Avaya unveils new business computing device MarketWatch SAN FRANCISCO (MarketWatch) -- Avaya, a privately-held communications systems company, on Wednesday unveiled Flare Experience, a business computing device. ...

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