Managed Data Services | Carrier Services | Network Services | SPS

Overview

Leverage SPS' bulk buying power to reduce your carrier costs!

The Carrier Services Group at SPS delivers end-to-end network solutions, from basic local and long distance service to integrated and managed data services. SPS works with each client to apply our knowledge of networks and will engage the best carrier to provide the most cost effective solution based on your business demand.

SPS offers Telecom Expense Management (TEM) options to ensure your services are right-sized to your business, manage contract expirations/renewals, provide accurate billing and reporting so you have control over your monthly telecom spend.

Drivers

• Complex Contracts from Multiple Providers:  When SPS acts as the single point of accountability for your telecommunication contracts, you gain “one hand to hold” and “one throat to choke”.  Using our extensive knowledge of networks, SPS will engage the best carriers to provide the most cost-effective services based on your business needs.  Something wrong?  We’ll handle that as well.

• Neglected Carrier Relationships:  Without regular checkpoints, a vendor’s understanding of your needs can fall out of date.  By providing scheduled audits and a consolidated perspective, SPS can maintain closer contact with the vendors you depend upon.  In many cases, we can correct misunderstandings before they happen.

• Strategic Support for Business and Technology Needs:  Close engagement with carriers may not be the top priority when your business deploys a new technology – and the result may be service contracts that are not aligned with your needs.  SPS expertise in carrier services allows us to translate your evolving needs into service requirements, and ensure they are met by your carriers.

• Business Continuity:  Who will you call in an emergency?  What if circumstances require a rapid adjustment to your carrier services?  Because SPS works closely with many carriers on behalf of our customers, we know what’s possible and who to call when an unexpected event demands an urgent response by your business.

• Fiscal Impact:  Because SPS supports a number of customers, you can leverage our bulk buying power to reduce carrier costs and deliver savings on your network expenses.

Technology

Provider contracts for the following services are eligible to be managed by SPS on your behalf, using the Telecom Expense Management service.

• Local and Long Distance Service
• Voice Over IP (VOIP)
• Internet Access
• Frame Relay/ATM
• IP Telephony
• MPLS Private Network
• ISDN - PRI
• T-1 Services (Analog, Digital, Point to Point, etc)
• Virtual Private Networks (VPN)
• Conference Calling

News

ILTA Peer to Peer Magazine Features Best Practices to Tame Telecom Costs - See Page 10-12