Engineering
Our engineering depth and competence harness the power of technology.
Fully understanding the applications and converged infrastructure can seem like a daunting task. With SPS expert engineers working by your side, application and technologies are combined to deliver support for your operation while maximizing the SPS engineer’s expertise.
SPS is an Avaya Connect Platinum Partner, with the prestigious Service Expert and SME Expert designation. These endorsements from Avaya recognize the broad competencies and differentiate SPS as a leader. Holding the highest certifications, the SPS engineering teams lead customers through converged installations and rollouts, letting you focus on your business operations.
Whether it is saving valuable budget dollars or making the most of applications that benefit your operation and customers, SPS engineers design systems that offer a wide range of solutions to improve employee productivity and improve your customer’s experience.
SPS engineering and design core competencies include:
- Unified Communications
- Contact Center
- Mobility
- Call Recording & Analytics
- Workforce Management
- Converged Infrastructure & Architecture
- Speech Enablement
- SIP and SIP Trunking
- VoIP
- Carrier Solutions
- Conferencing
- Disaster Recovery