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Home TotalCare Approach Implementation
  • Overview
  • Assessment
  • Methodology
  • Engineering
  • Implementation
  • Assurance
  • Specialized Teams

LearningCare

Implementation

As part of the certified SPS implementation, SPS centrally stages all servers and applications at one of our burn-in facilities across the country. This process reduces your down time and ensures equipment and applications are fully functioning before the cutover.

You are supported at every step. SPS provides comprehensive training offers to make sure your team is ready to take full advantage of your solution from SPS.

The SPS advantage continues all the way through support. Our Technical Services Center (TSC) is available to serve you 24 hours a day – every day. 

  

Comprehensive Training and Continued Education

SPS offers basic to advanced comprehensive instructor-led courses and web-based training courses throughout the year for users looking to learn about their communications platform, messaging and related applications.

Additionally, SPS offers webinars, seminars and custom-tailored events to keep you informed about technology trends, industry, and new applications. SPS keeps you ahead of the curve on technology advancements and new applications that can help your business thrive.

 

 

 

 

  • Events
  • Training

Events

05/17/2012 - Contact Center Webinar - Empower Your Contact Center through Mobile Applications, Contact Center Webinar Series
5/17/2012 12:00 PM - 1:00 PM
» Details   » Register
05/20/2012 - IAUG - International Avaya Users Group, Boston, MA
5/20/2012 - 5/24/2012
» Details   » Register
05/22/2012 - SPS IAUG Appreciation Gala, New England Aquarium, Central Wharf, Boston, MA 02110
5/22/2012 6:30 PM - 11:00 PM
» Details   » Register
05/24/2012 - HIMSS - Central and North Florida, Ponte Vedra Beach, FL
5/24/2012
» Details   » Register
06/07/2012 - BYOD! Real Strategies and the Evolution of Bring Your Own Device, Brookfield Suites Hotel and Convention Center, 1200 S. Moorland Road, Brookfield, WI 53005
6/7/2012 8:00 AM - 11:00 AM
» Details   » Register
06/12/2012 - Nortel User Roundtable - Parsippany, SPS Headquarters, 300 Littleton Road, Suite 200, Parsippany, NJ 07054
6/12/2012 10:00 AM - 1:00 PM
» Details   » Register
06/12/2012 - CTO Series - SIP and the New Mobility (Part 1 of 2), CTO Webinar Series
6/12/2012 12:00 PM - 1:00 PM
» Details   » Register
06/19/2012 - Nortel User Roundtable - Horsham, 113 Gibraltar Road, Horsham, PA 19044
6/19/2012 10:00 AM - 1:00 PM
» Details   » Register
06/21/2012 - Nortel User Roundtable - Baltimore, 729 East Pratt St. Suite 430, Baltimore, MD 21202
6/21/2012 10:00 AM - 1:00 PM
» Details   » Register
06/21/2012 - Contact Center Webinar - Be Proactive! The Power of Multimedia Notification, Contact Center Webinar Series
6/21/2012 12:00 PM - 1:00 PM
» Details   » Register
07/10/2012 - CTO Webinar - SIP and the New Mobility (Part 2 of 2), CTO Webinar Series
7/10/2012 12:00 PM - 1:00 PM
» Details   » Register

Training

 

  • Course Listings
  • Training Delivery
  • Training Calendar
  • IP Office Basic Administration
  • IP Office Advanced Administration
  • ACM Basic Administration
  • ACM Advanced Administration
  • Modular Messaging (MAS w/Exchange)
  • Modular Messaging (MAS w/MSS)
  • Call Center Administration
  • Avaya Aura Messaging Administration

Solutions

  • Managed and Hosted Services
    • Applications
      • Partners

        Services

        • Overview
        • Assessment
        • Methodology
        • Engineering
        • Implementation
        • Assurance
        • Specialized Teams
          • Government Solutions
          • Heritage Nortel
          • Managed and Hosted Services

        Customer Resources

        • Important Updates
        • Request Service from SPS
        • Request Service from Avaya
        • Technical Services Center
        • MAC / Customer Care
        • Downloads Center

        Events

        • Contact Center Webinar - Empower Your Contact Center through Mobile Applications
        • IAUG - International Avaya Users Group
        • SPS IAUG Appreciation Gala
        • HIMSS - Central and North Florida
        • BYOD! Real Strategies and the Evolution of Bring Your Own Device

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        300 Littleton Road
        Parsippany, NJ 07054

        1-888-777-7280

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