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Modular Messaging Administration (MAS with Exchange) | Educational Services | SPS | Strategic Products and Services

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Home Training Modular Messaging (MAS w/Exchange)
  • Course Listings
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  • IP Office Basic Administration
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  • Modular Messaging (MAS w/Exchange)
  • Modular Messaging (MAS w/MSS)
  • Call Center Administration
  • Avaya Aura Messaging Administration
  • System and Session Manager

Modular Messaging Administration (MAS with Exchange)

  • Course Outline
  • Upcoming Sessions

Course ID: TRN-MMC

Architectural Overview of the product

  • MAS Server
  • Exchange Server as the storage server
  • Data Network Connections
  • Telephone Connections
  • Adjunct Software and Hardware

How to access the system from the network and remotely

  • Terminal Services access to the MAS
  • Remote access for off-site via dial up networking and VPN

Administration of the Subscribers

  • What the voice mail domain is – special user accounts
  • Active Directory Users and Computers
  • MM Tab of user administration
  • Adding and removing users
  • Configuring Subscriber Options / MWI
  • Enhanced Lists (Group Lists)

Administration of the MAS

  • Voice Mail System Configuration – User and System Options
  • Class of Service
  • Main Auto Attendant
  • Port Monitor
  • Operational History Viewer
  • Caller Applications (overview)
  • Care and feeding of the MAS server
  • Front End Database – troubleshooting
  • MWI – synchronization
  • Backup and Restore

Delivery Method
Classroom setting in Parsippany, New Jersey. Webinar delivery elsewhere.

Solutions

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    • Applications
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        Services

        • Overview
        • Assessment
        • Methodology
        • Engineering
        • Implementation
        • Assurance
        • Specialized Teams
          • Government Solutions
          • Heritage Nortel
          • Managed and Hosted Services

        Customer Resources

        • Important Updates
        • Request Service from SPS
        • Request Service from Avaya
        • Technical Services Center
        • MAC / Customer Care
        • Downloads Center

        Events

        • Enable the Possibilities: Philly
        • IAUG Converge 2013
        • SPS Appreciation Event
        • CTO Webinar: UC Video
        • SPS Presents a Vendor Showcase

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        300 Littleton Road
        Parsippany, NJ 07054

        1-888-777-7280

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