VIDEO: Delivering an Excellent Customer Experience
In this episode of SPS TechBeat, we discuss customer experience, which is one of the main areas of competitive differentiation available to businesses. An excellent customer experience drives revenue growth and greater customer loyalty, while a poor customer experience can drive customers away from your company.
SPS's Kathy Sobus, Director of Customer Experience Consulting, and Chuck Branum, Business Development Manager, join us to discuss SPS's vast array of customer experience capabilities in greater detail.
Watch this video to find out how SPS can help you deliver an excellent customer experience!