Parsippany, NJ – Strategic Products and Services (SPS) announced it successfully completed the acquisition of California based, Spenser Communications, Inc.
SPS, an Avaya Platinum BusinessPartner, is a systems integrator that specializes in the design, installation and support of converged communication solutions, advanced IP telephony applications, unified communications, network infrastructure and mobility solutions. With a 24x7 Network Operations Center, SPS holds the prestigious Services Delivery Specialist (SDS) designation for both implementation and support and is certified as a Joint Service Delivery (JSD) partner. These endorsements from Avaya recognize broad competencies and differentiate SPS as an integration leader.
Headquartered in Covina, California, Spenser specializes in traditional voice and converged communications, contact center applications, voice over IP, unified communications, video conferencing and multi-state branch implementations. Spenser is an Avaya Platinum BusinessPartner with several strategic partnerships including Extreme Networks, SonicWALL, Polycom and Cisco (LAN/WAN solutions) that enable Spenser to provide comprehensive business communication solutions.
“Becoming part of SPS enables us to better serve our local and national clients,” said Ken Craig, former Spenser CEO and president. “With SPS’ depth, breadth and competence, we now have a bigger toolbox that includes global services, maintenance offers, a 24x7 network operations center, converged engineering teams and application resources. This will not only help us deepen our relationships with existing customers but will facilitate new partnerships throughout our growing footprint.”
Branded as SPS, the acquisition expands SPS’s market presence into southern California and Arizona plus strengthens their existing presence in San Francisco and Texas. The current Spenser team joins SPS with Ken Craig serving as sales director supporting the Southern California office.
“Bringing Spenser into the SPS family extends our geographic scope and positions SPS to better serve West Coast customers with local expertise,” said John Poole, SPS president and CEO. “We welcome the Spenser team and the clients who have placed their trust in them. We look forward to strengthening these relationships and offering a global portfolio of SPS resources and support options to help clients get the most from their communications investment.”
The transaction was finalized on February 1, 2010.
About SPS
With over 20 years of profitable growth and offices in more than 25 North American cities, Strategic Products and Services (SPS) designs and implements technology solutions to help customers be more efficient and competitive in their markets. SPS is an Avaya Platinum Certified BusinessPartner with the prestigious SDS designation for both implementation and support.
SPS specializes in Voice over IP (VoIP), contact center, network convergence, messaging, telecom expense management, consultative planning, and monitoring services. In addition to Avaya, Microsoft, Extreme Networks and Juniper Networks, SPS holds many authorizations and certifications with the partners that enable SPS to provide powerful solutions to businesses. (For a full partner listing, please visit www.spscom.com.)
To support multi-nationals, SPS is a founding partner of the Intelligent Communications Alliance. The Alliance provides a consistent global approach to pricing, design, installation and support of Avaya and Avaya DevConnect Partner solutions. Alliance founding members serve over 9000 customers across more than 60 countries. As a specialized systems integrator, the Alliance holds over 336 Avaya certifications with expertise in IP telephony, contact center, messaging and unified communications.
SPS has earned numerous awards and recognition from their strategic partners and has been ranked on the VAR 500, a listing of the largest information technology (IT) solution providers, integrators, and service companies in North America. SPS has the knowledge, resources and certifications to drive value through technology. To learn more, please visit www.spscom.com.
About Spenser Communications, Inc.
Headquartered in Covina CA with additional presence in San Diego, Texas and Arizona, Spenser specializes in traditional voice and converged communications, contact center applications, voice over IP, unified communications, video conferencing and multi-state branch implementations. As an Avaya Platinum BusinessPartner with other strategic partnerships that include Extreme Networks, NICE, Tandberg, Nuance, Polycom, AudioCodes, Mutare Software and others, Spenser offers integrated solutions and project support to clients nationally. Spenser was founded in 1993 by Ken Craig, CEO and president, and is privately held.
Valued clients have recognized Spenser with repeat business and a 98.7% customer satisfaction rating. Spenser has received numerous awards including Best of Covina 2009 - Telecommunications Category from the US Commerce Association, INC. 500 Fastest Growing Companies in the US (multiple years), and Avaya recognition. To learn more, visit www.spenser.biz.
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