Unified Communications brings together telephony and desktop resources and provides integrated access to people and information. With Unified Communications users have resources in one place available anytime, anywhere.
Business Drivers
- Provide a solid technology infrastructure to support your business and build applications.
- Provide seamless tools for remote and mobile workers.
- Enable greater productivity to workers and faster response to customers.
- Enable users and applications to intelligently connect parties based on their availability (presence).
- Provide more efficient and cost effective linkage with customers, remote vendors and suppliers.
- Support multi-tasking for teams and provide the ability to alternate from one mode of communication to another.
- Achieve faster time to market, more responsiveness to market conditions, and lower cost.
- Provide a low-cost alternative for voice and web conferencing.