Ed Nalbandian leads the managed services business for SPS. He teams with clients and gathers a holistic view of their practices to ensure that SPS provides expert-level support in the manner best suited to clients’ needs. He collaborates with members across the organization to develop high-value SPS-branded offers that promote long-term client relationships. With his proven track record of success in transforming managed services operations, Ed guides SPS’s growth into a leading systems integrator and managed services provider.
Ed joined SPS with his company, Enabling Managed Services (EMS), a managed services consulting firm. Prior to running EMS, Ed spent six years as vice president of managed services for Avaya, where he grew the managed services business with an innovative private cloud outsourcing model. Ed also led the managed network solutions business at AT&T and worked in the information network division of IBM’s managed services business. From 1999 to 2006, he was CEO of AimNet Solutions, an independent managed services company, which he developed into an industry-leading remote managed services provider and sold to Cognizant. Ed is the author of “The Managed Services Playbook: A Guide to Running Successful Managed Services and Cloud Businesses." He received his B.A. in economics from the University of North Carolina, Chapel Hill.
Ed's unparalleled experience in and knowledge of the managed services industry allows SPS to delight clients with best-in-class solutions that are customized to their evolving environments.