Mark McGregor leads the engineering function within SPS. In his role, Mark collaborates with line of business (LOB) leaders to execute SPS’s go-to-market strategy within each region. He is responsible for building a common presales process to support a seamless client experience, supporting the SPS selling methodology by leveraging standardized quoting tools and processes for consistency across the company’s LOBs and partnering with professional services operational leaders to ensure successful and profitable project delivery. By maintaining SPS’s focus on delivering an exceptional client experience that begins with the presales process, Mark helps SPS sustain long-term relationships with its clients.
Mark previously served as the chief operating officer for ExtraTeam, which was acquired by SPS in 2015. He worked at ExtraTeam for more than 10 years as an engineering architect, director and senior executive. Prior to joining ExtraTeam, Mark worked for Cisco, where he was instrumental in the growth of the Cisco Networking Academy program and was in charge of one of the first Regional Academies in the U.S. McGregor holds a Cisco Certified Internetworking Expert (CCIE) #11398 in both Routing & Switching and Voice, and he has authored four networking books published by Cisco Press.
As a proven and respected leader in the Unified Communications industry with considerable experience in business process engineering, Mark plays a key role in elevating SPS to the position of leading systems integrator and managed services provider.