Meet our Team

The SPS, a ConvergeOne Company, management team is comprised of savvy entrepreneurs and industry experts who bring years of experience to the company.

JOHN A. MCKENNA JR. /

Chairman + Chief Executive Officer, ConvergeOne

John has led ConvergeOne since 2008 through a number of acquisitions and substantial growth. Previously, he served 8 years as CEO of Siemens IT Solutions and Services, CEO of ENTEX Information Services and Sr. EVP at JWP Inc. He got his start at IBM, where he rose to oversee one of the largest branch operations in New York City.

 

JOHN A. MCKENNA JR.

Chairman + Chief Executive Officer, ConvergeOne

John has led ConvergeOne since 2008 through a number of acquisitions and substantial growth.

JOHN F. LYONS /

President + Chief Executive Officer, Enterprise

John has more than 25 years experience in the technology industry and has an extensive knowledge of both products and services, including managed services, and consulting. Beginning his career at IBM John has also been a Senior VP at Siemens, CEO of Mimeo.com and V.P. of Corporate development at ConvergeOne.

JOHN F. LYONS

President + Chief Executive Officer, Enterprise

John has more than 25 years experience in the technology industry and has an extensive knowledge of both products and services.

Amit Basu /

Chief Information Officer

Amit Basu directs IT strategy and large-scale transformational technology initiatives within SPS, a ConvergeOne Company to improve performance and enterprise value. He partners with the sales, operations, finance and accounting teams as part of internal technology strategy. Amit is able to bridge the gap between the business and technology subsets of the organization to foster improved trust and alignment of goals. By helping SPS, a ConvergeOne Company innovate its processes and systems, Amit ensures that the company achieves its priorities of increased agility, productivity and efficiency.

Amit has held senior leadership roles in various technology and professional services organizations for the last 20 years. He possesses a successful record of building technology platforms and business processes for startups and growing organizations. Most recently, Amit founded cognativ, a provider of consulting services and thought leadership in the areas of technology and business strategy. He previously served as the executive vice president of technology and professional services for Scivantage, where he reorganized technology teams to break up silos and improved the communication and interaction model with offshore resources. Amit also served as the chief information officer for an Accenture business unit and chief information officer and executive vice president for InvestorForce. He earned his Bachelor of Engineering in mechanical engineering from University College London.

​With his experience in managing large implementation and integration projects, as well as organization-wide process re-engineering, Amit helps SPS, a ConvergeOne Company grow into its role as a leading multivendor communication and networking managed service provider.

Amit Basu

Chief Information Officer

Amit directs IT strategy and large-scale transformational technology initiatives within SPS, a ConvergeOne Company to improve performance and enterprise value.

Sonia Spicehandler /

Vice President of Human Resources

Sonia Spicehandler develops the human resources (HR) strategy for SPS, a ConvergeOne Company. By investing in talent management, she attracts, develops and retains exceptional and diverse employees. Sonia also oversees the HR department, which includes talent management, rewards and recognition and payroll. She ensures business objectives are met by improving the company’s HR infrastructure, diversity and talent.

Sonia possesses a great depth of experience in managing HR transformation and developing an efficient solution and productive partnership between HR and the business. She has helped businesses achieve successful growth by maintaining a focus on employee engagement, change management and acquisition integration. This experience makes her vital to SPS, a ConvergeOne Company as it continues to evolve into its role a leading multivendor communication and networking managed service provider.

Prior to joining SPS, a ConvergeOne Company, Sonia served various roles for Reed Elsevier over the course of 20 years. In her most recent position as the vice president of human resources, she supported the IT Infrastructure Shared Service Center. In her prior role, she drove a major global transformation effort, taking the sales organization from print to digital and developing the talent management strategy to support the business. As a member of the Reed Elsevier Diversity and Inclusion Committee, she cultivated a program to improve the company’s diversity. Sonia earned her Bachelor of Science in business administration from Fairleigh Dickinson University and is certified as a Senior Professional in Human Resources (SPHR).

Sonia's wealth of experience in aligning HR strategies with business objectives allows her to develop the company’s talent while ensuring the delivery of optimal business results.

Sonia Spicehandler

Vice President of Human Resources

Sonia develops the HR strategy and invests in talent management to attract, develop and retain exceptional and diverse employees.

Rui Goncalves /

General Counsel

Rui Goncalves leads the legal, contract management, risk management and global real estate functions within SPS, a ConvergeOne Company. He works closely with each of the corporate officers and directors to identify, advise and manage legal/business issues and risks to the company and its respective groups. Rui is responsible for developing and implementing the corporate legal and real estate strategy at SPS, a ConvergeOne Company and assisting in the development and implementation of the corporate policies and the corporate compliance program.

As an attorney with over a decade of both legal and business leadership experience at global technology organizations and as a successful entrepreneur in the aviation industry, Rui brings a diverse set of skills and experience to SPS, a ConvergeOne Company to successfully lead the legal team and serve as a trusted advisor to the company, its officers and directors.

Prior to joining SPS, a ConvergeOne Company, Rui served as corporate counsel for Konica Minolta’s multi-billion dollar operations in North and South America in cooperation with its various affiliates in Europe and Asia. Rui has also served on the board for the Colorful Tomorrow Foundation, a national charity organization assisting children in disadvantaged communities across the U.S. Also, prior to joining SPS, a ConvergeOne Company, Rui co-founded a startup private aviation company out of Teterboro, N.J., and in his eight years as principal shareholder, led its successful growth and operations into three continents. Prior to that, Rui litigated for a private legal services organization in New York.

Rui earned a B.S. from Seton Hall’s School of Diplomacy and International Relations, an M.B.A. from the Zicklin School of Business at Baruch College and a Juris Doctorate from the Jacob D. Fuchsberg Law Center at Touro Law.

Rui Goncalves

General Counsel

Rui works closely with each of the corporate officers and directors to identify, advise and manage legal/business issues and risks to the company.

Theresa Goodreau /

Vice President of Marketing

Theresa Goodreau leads the marketing team for SPS, a ConvergeOne Company, defining and managing national strategies to support existing clients and penetrate new market segments. Theresa ensures that corporate messaging, branding and value proposition are clearly defined and communicated, while identifying cross-functional and interdepartmental goals to guarantee that business and marketing objectives are synchronized to best support clients.

Within a channel-centric model, Theresa directs the company’s co-marketing relationships with more than 15 key manufacturing partners, developing campaigns, messaging and events to support the company’s go-to-market model as a multivendor communication and networking managed service provider. Through national learning events, speaking engagements, content development, proactive outreach and tradeshow participation, her team supports the voice of the customer and provides value-added information for clients at every phase of their communication lifecycle.

Prior to joining SPS, a ConvergeOne Company through its acquisition of GEE! Communications in 2005, Theresa served in national sales roles with Lucent Technologies and OmniLink Communications Corporation (now TNS), a provider of remote access transaction processing solutions. Following her graduation from Michigan State University, Theresa served as contractor to Grumman Data Systems on the Defense Logistics Services Center (DLSC) Mainframe Modernization Project.

Theresa's commitment to and experience with corporate messaging and branding strategies ensures fulfillment of the company’s client-driven mission.

Theresa Goodreau

Vice President of Marketing

Theresa leads the marketing team, defining and managing national strategies to support existing clients and penetrate new market segments.

Simon Kruger /

Vice President of Solutions

Simon Kruger serves as the vice president of solutions for SPS, a ConvergeOne Company. He is responsible for defining the architectural solution strategy and offer realization process within each solution area, identifying emerging segments, building a catalog of SPS, a ConvergeOne Company offerings that uses a common pricing tool between solution areas and aligning the solution portfolios to SPS, a ConvergeOne Company's managed services offerings. By helping to grow SPS, a ConvergeOne Company's offerings, Simon enables the company evolve into a leading multivendor communication and networking managed service provider.

Simon has extensive experience building technology practices, with a specialization in unified communications and emerging technologies. Prior to joining SPS, a ConvergeOne Company in 2016, Simon served as the director of advanced solutions for Dimension Data, where he improved delivery methodology, built an extensive project backlog and maintained client relationship and satisfaction during and after installation of all projects. He also served as a solutions manager at Dimension Data. Prior to his tenure with Dimension Data, Simon served as a systems integration specialist for Spicer-Customer Relationship Strategies and a cell center systems manager for ATIO Corporation. He received his BSc (Honors) degree in information technology from Teesside University and his BTEC degree in electrical electronic engineering from Cleveland Technical College.

With his skills and wide-spanning knowledge of systems, Simon provides the level of expertise needed to help SPS, a ConvergeOne Company deliver an exceptional client experience that promotes long-term client relationships.

Simon Kruger

Vice President of Solutions

Simon defines the architectural solution strategy and offer realization process within each solution area and identifies emerging segments.

Mark McGregor /

Vice President of Engineering

Mark McGregor leads the engineering function within SPS, a ConvergeOne Company. In his role, Mark collaborates with solution area leaders to execute SPS, a ConvergeOne Company's go-to-market strategy within each region. He is responsible for building a common presales process to ensure a seamless client experience, supporting the SPS, a ConvergeOne Company selling methodology by leveraging standardized quoting tools and processes for consistency across the company’s solution areas and partnering with professional services operational leaders to ensure successful and profitable project delivery. By maintaining SPS, a ConvergeOne Company's focus on delivering an exceptional client experience that begins with the presales process, Mark helps SPS, a ConvergeOne Company sustain long-term relationships with its clients.

Mark previously served as the chief operating officer for ExtraTeam, which was acquired by SPS, a ConvergeOne Company in 2015. He worked at ExtraTeam for more than 10 years as an engineering architect, director and senior executive. Prior to joining ExtraTeam, Mark worked for Cisco, where he was instrumental in the growth of the Cisco Networking Academy program and was in charge of one of the first Regional Academies in the U.S. McGregor holds a Cisco Certified Internetworking Expert (CCIE) #11398 in both Routing & Switching and Voice, and he has authored four networking books published by Cisco Press.

As a proven and respected leader in the communications and collaboration industry with considerable experience in business process engineering, Mark plays a key role in elevating SPS, a ConvergeOne Company to the position of leading multivendor communication and networking managed service provider.

Mark McGregor

Vice President of Engineering

Mark collaborates with solution area leaders to execute SPS, a ConvergeOne Company's go-to-market strategy within each region to ensure a seamless client experience.

John Franconere /

Vice President of Managed Services Sales Support

John Franconere serves as vice president of managed services sales support for SPS, a ConvergeOne Company. He aids in the development of the go-to-market strategy through a sales and support ecosystem built to drive best-in-class renewal rates and promotion of managed services. By focusing on managed services strategy and execution as part of his key role within the executive operating committee, John helps to elevate the organization from a reactive services provider to a leading multivendor communication and networking managed service provider.

John has years of experience as a business leader within ever-changing technology environments. Within SPS, a ConvergeOne Company, John previously held the positions of director of sales and managed services operations and manager of sales support and marketing. Prior to joining SPS, a ConvergeOne Company, John served as an account executive for SRI/Lucent Technologies, where he managed sales territory and new business development. John earned his B.A. at the State University of New York, Albany, and he is Information Technology Infrastructure Library (ITIL) V3 certified.

With his expertise in managed services, IT outsourcing, XaaS and cloud, John helps the company provide comprehensive SPS, a ConvergeOne Company-branded offerings that foster long-term client relationships.

John Franconere

Vice President of Managed Services Sales Support

John aids in the development of the go-to-market strategy through a sales and support ecosystem built to drive best-in-class renewal rates.

Glenn Jenkins /

Vice President of Managed Services

Glenn Jenkins leads the SPS, a ConvergeOne Company global delivery capabilities, including managed and cloud services. He is dedicated to customer needs and creates best-in-class client experiences. Glenn improves operational and financial results by executing changes to the organization that substantially improve the performance of SPS’s processes, people and systems.

Glenn has more than 20 years of experience leading services practices and support organizations for global customers in telecommunications, software, cloud and IT industries. He earned his M.B.A. from the University of Dallas and his B.S. in computer science from Mississippi State University.

With his successful track record of defining and driving business strategies and enterprise-wide strategic initiatives, Glenn helps SPS, a ConvergeOne Company grow into its role as a leading multivendor communication and networking managed service provider.

Glenn Jenkins

Vice President of Managed Services

Glenn leads the SPS, a ConvergeOne Company global delivery capabilities, including managed and cloud services. He creates best-in-class client experiences.

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