Recording & Analytics

SPS, a ConvergeOne Company partners with leading manufacturers of call-recording and speech-analytics applications to provide the best solution for individual company needs and industry requirements. We provide solutions that easily scale with your business requirements – from just a few channels to thousands.

SPS, a ConvergeOne Company Customer Experience Consulting professionals are skilled in call recording, monitoring, workforce management and analytics — and are ready to provide your company with system design, implementation, training and ongoing-support services.